Email address* :
  • Choose a currency
  • RUB Russia Rubles
  • USD United States Dollars
  • EUR European Community Euros
  • CAD Canada Dollars
  • AUD Australia Dollars
  • TWD Taiwan New Dollars
  • JPY Japan Yen
  • AED United Arab Emirates Dirhams
  • AFN Afghanistan Afghanis
  • ALL Albania Leke
  • ARS Argentina Pesos
  • BBD Barbados Dollars
  • BDT Bangladesh Taka
  • BGN Bulgaria Leva
  • BHD Bahrain Dinars
  • BMD Bermuda Dollars
  • BRL Brazil Reais
  • BSD Bahamas Dollars
  • BYR Belarussian ruble
  • CHF Switzerland Francs
  • CLP Chile Pesos
  • CNY China Yuan Renminbi
  • COP Colombia Pesos
  • CRC Costa Rica Colones
  • CZK Czech Republic Koruny
  • DKK Denmark Kroner
  • DOP Dominican Republic Pesos
  • DZD Algeria Dinars
  • EGP Egypt Pounds
  • FJD Fiji Dollars
  • GBP United Kingdom Pounds
  • HKD Hong Kong Dollars
  • HRK Croatia Kuna
  • HUF Hungary Forint
  • IDR Indonesia Rupiahs
  • ILS Israel New Shekels
  • INR India Rupees
  • IQD Iraq Dinars
  • IRR Iran Rials
  • ISK Iceland Kronur
  • JMD Jamaica Dollars
  • JOD Jordan Dinars
  • KES Kenya Shillings
  • KRW Korea (South) Won
  • KWD Kuwait Dinars
  • LBP Lebanon Pounds
  • LKR Sri Lanka Rupees
  • MAD Morocco Dirhams
  • MUR Mauritius Rupees
  • MXN Mexico Pesos
  • MYR Malaysia Ringgits
  • NZD New Zealand Dollars
  • NOK Norway Kroner
  • OMR Oman Rials
  • PEN Peru Nuevos Soles
  • PHP Philippines Pesos
  • PKR Pakistan Rupees
  • PLN Poland Zlotych
  • QAR Qatar Riyals
  • RON Romania Lei
  • SAR Saudi Arabia Riyals
  • SDG Sudan Pounds
  • SEK Sweden Kronor
  • SGD Singapore Dollars
  • THB Thailand Baht
  • TND Tunisia Dinars
  • TRY Turkey New Lira
  • TTD Trinidad and Tobago Dollars
  • VEF Venezuela Bolivares
  • VND Vietnam Dong
  • XAF CFA BEAC Francs
  • XCD Eastern Caribbean Dollars
  • XDR Special Drawing Rights (IMF)
  • XOF CFA BCEAO Francs
  • ZAR South Africa Rand
  • ZMK Zambia Kwacha
Home>General Terms of Sales

General Terms of Sales

The present general terms govern the sale of the products presented on the website by SOMEWHERE SAS, the head office of which is at Triopolis Bât 1 - 46 rue des Fusillés 59493 Villeneuve d'Ascq - FRANCE, hereinafter referred to as “SOMEWHERE”.

Any order on the site implies acceptance of the present general terms of sale. The sale contract is subject to French law. Orders can only be placed between SOMEWHERE SAS and any non-trading natural person at least eighteen (18) years of age.

The Parties agree that their relationship is governed exclusively by the present General Terms. SOMEWHERE reserves the right to modify them at any time. Only the General Terms online on the day of the Order are enforceable between the Parties.

SOMEWHERE strives to comply with the possible Codes of conduct in the user’s country of residence. Accordingly, if any term of sale is found to be lacking, it will be considered as governed by the common practices in effect in the distance selling sector.

SOMEWHERE is a member of the FEVAD (“Fédération du e-commerce et de la vente à distance”) and is thereby a member of the EMOTA (European E-commerce and Mail Order Trade Association). It undertakes to comply with the best practices normally used in the distance selling sector.

1. The offer and the guarantees


Our product offers are valid within the limits of the available stocks, around the world.

For deliveries in metropolitan France (excluding the French Overseas Departments), we ask that you please visit the corresponding site:

The products available for sale are described and presented as accurately as possible. Should minor errors nevertheless occur despite our precautions, we can under no circumstances be held liable.

In this case, you have thirty (30) days after receiving your parcel in which to return the defective product. As relevant, we ask you to please indicate the said defect in the return slip attached to your invoice.

It should also be noted that you may benefit from the possibly more favorable provisions of the Consumer code in effect within your country of residence.

Moreover, depending on our suppliers, we may be required to deliver an article to you that has a slightly different composition than as originally described, but only if it is of equal or better quality than the ordered product. If you do not wish to keep the delivered article, you will of course be entitled to the legal guarantee of conformity.

Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute in this regard will occur within the framework of a possible exchange and of the aforesaid guarantees (Somewhere will then be responsible for the return shipping expenses).

2. The prices


The prices of the Products are indicated in Euros, including all taxes. They include the French VAT and any possible discounts applicable on the day of the order.

The prices of the Products do not include shipping costs (postage, parcel packaging and handling based on the relevant amounts). The amount of the shipping costs will be indicated in the purchase order before the order is validated.

Should one or more French taxes or contributions, notably environmental, be created or modified, whether upward or downward, this change can be reflected in the sale prices of the Products offered on the Internet site and in the various sales support media.

However, a price cannot be modified after the User’s order has been validated.

Keep your invoice (which you can download from our website), as you will need it in case of an exchange or refund. If you reside outside of the European, the order may be subjected to customs duties and/or taxes (including local taxes possibly collected upon delivery), for which you will be responsible. As relevant, you will only pay the pre-tax amount of your order.

SOMEWHERE is unable to provide an advance estimate of the amount of these taxes. You are therefore asked to contact your national customs service for more information.

The prices of the products shown on the Internet site are valid for as long as they remain online.

You can contact us for additional information regarding the products and prices, by calling +33 (0)3 20 76 97 47 from 9 AM to 1 PM (French time, monday to friday). Service will be provided in French or English

3. The order


Your order can only be placed on the site if you clearly identify yourself by entering your customer number or your identifier and password, which are strictly personal to you.
Once your order has been validated, it will be transferred to our logistics service for processing. Within one hour, you will receive an automatic e-commerce mail acknowledgement.
Payment by debit/credit card or cash on delivery (if cash on delivery is accepted in your country). A surcharge equal to the current postal rates in your country will be added to your invoice.

Should an ordered Product be unavailable, the User will be so informed by e-mail.
The order for this Product will then be cancelled and any payment will be refunded (only Products available at the time of the order can result in a payment, as opposed to backordered products), though the rest of the order will remain firm and final.

For any question regarding the tracking of your order, please call +33 (0)3 20 76 97 47 from 9 AM to 1 PM (French time, monday to friday).

4. Payment


Payment for an online order is made by credit card at the time of the order, using the following procedure:
Indicate your card number (Visa, Eurocard, Mastercard, or American Express), the expiry date and the security code (the last 3 numbers shown on the back of your card).
Your payment will be recorded as of the invoicing date for your parcels. In case of backordered or out-of-stock products, the payment will only cover the amount of the products actually invoiced and delivered. The contact details for the credit card will then be saved in encrypted format until the actual and total payment for the order, by means of our payment service provider, and until the end of the timeframe for your right to return the product, in order to be able to reimburse you by crediting your account.
Credit card data provided at the time of placing your orders are only used by Somewhere for the purposes of carrying out the transaction. Also, should you opt for deferred payment, your bank details will similarly be retained by our service provider until the anticipated payment date.
To ensure payment security, Somewhere uses the OGONE secure payment services. This service uses the SSL3.0 security standard. (Confidential data are encrypted on the OGONE server and are at no time transmitted over our IT server). As such, OGONE ensures the greatest possible security of the data related to your payment methods. In real-time, your payment request is sent to the OGONE secure online payment manager, which carries out various verifications in order to prevent abuse and fraud.
You can choose to save / record the information relative to your credit card, thereby avoiding the need to re-enter the data with each order. Your credit card number appears in its entirety when first entered by you, but only the last 4 digits will be visible in your account for Visa, Eurocard and Mastercard cards, or the first 4 and last 2 digits for American Express cards, with the others being concealed for security reasons. In compliance with the law of 13 March 2000 on electronic signatures, the online transmission of your card number and the final validation of your order serve as proof of the entire order and of the enforceability of the sums owed for the settlement of this order.

5. Delivery


Only orders with invoicing and delivery addresses anywhere in the world other than in France are accepted on the site
SOMEWHERE uses the services of the UPS company for the delivery of your orders. The usual delivery times are between 2 to 5 days, for any order placed before 6 PM (French time), subject to availability of the products and provided that the user has submitted correct data. In any event, these timeframes will not be longer than 30 days.
Thanks to the new delivery service, you can track your parcel’s delivery. To do so, you have only to click on the link provided for this purpose in the shipping confirmation e-mail sent by the UPS company. This will take you to the UPS site.
The parcel will be delivered to the delivery address indicated by you. The UPS agents will make three attempts to deliver your order. After three unsuccessful attempts, the UPS agents will try to contact you by telephone or e-mail. Should you not respond within 48 hours, the order will be automatically returned to the sender.
For each order, you are asked to provide an inclusive contribution to the costs for processing your order (postage, handling and packaging of the parcel), which is indicated in the “Basket” step when placing your order. This participation applies only once per order, even if the delivery will involve several parcels. The express delivery costs are fixed : 5,90€ and only by UPS.

6. Satisfaction or refund service


If an article does not suit you, you can exchange it or request a refund within 15 days after receiving your order (including special offers and sale items). To do so, simply fill out the section provided for this purpose in the invoice and return the item to us, unworn and in the original packaging (having completely filled out the corresponding section on the back of your invoice), to the following address:

You will be responsible for the return shipment cost using the postal services.
The refund will be provided onto your credit card or in the form of a credit note, depending on the payment method used at the time of your order. Independently of the “Satisfaction or refund” guarantee described in article 7 below, you are also entitled to the legal conformity guarantee as well as the legal guarantee for hidden defects (see article 1 of the present terms of sale).
If you reside within the European Union, you will return your order by your own means and at your expense (in the absence of more favourable national provisions), while selecting the carrier of your choice (local postal services, UPS, DHL ...). Nevertheless, if you refuse the parcel at the time of its delivery (for example, if the parcel is damaged), it will be returned to SOMEWHERE by UPS. In this case, you will not be responsible for the cost for returning the merchandise, and the price of your order will be refunded to you.

If you live outside of the European Union, you must pay the customs duties when receiving your parcel, as the merchandise is sent DDU (Delivery Duty Unpaid). Should you wish to return your order, you must visit the offices of the carrier of your choice (for example the local postal services) in order to fill out an export declaration. You will then be asked to indicate the country of origin of the merchandise (manufacturing country indicated on the item’s “made in” label), the original amount and the selected INCOTERM. The latter will be DDU: Delivery Duty Unpaid.
You will then have to pay the return shipment cost, but will not have to pay the export duties.

7. Personal data


When you create your account, place an order, sign up for a newsletter, or participate in a contest at, your personal data is subject to computer processing. At all times you may consult our confidentiality policy at the page “User Privacy”. (

8. Intellectual Property


All elements of the Internet site, whether visual or sound, including the underlying technology, are protected by copyright, trademarks or patents. As such, no documents coming from the Internet site can be copied, reproduced, republished, downloaded, posted, transmitted or distributed in any way. However, one copy of the documents can be downloaded to a computer for the user’s personal usage and only for non-commercial purposes, provided that the user does not modify the information contained therein, and maintains the intact nature of all copyrights or other ownership indications. Any modification of these documents or their usage for another purpose constitutes a violation of the intellectual property rights of Somewhere.
A user with a personal Internet site who wishes to place on his/her site, for personal purposes, a simple link leading directly to the Internet site’s homepage is required to have requested the prior authorisation of the Somewhere company. Under no circumstances will this constitute an implicit affiliation agreement.
On the other hand, any hypertext link leading to the Internet site and that uses framing or in-line linking techniques is formally forbidden. In any event, any link must be removed when requested by Somewhere.

9. Liability


Somewhere cannot be held liable for inconveniences and damages relative to any usage of the Internet network, notably including a service interruption, the presence of computerized viruses, external intrusions or, more generally, all cases recognised as force majeure by the courts.
The Internet site complies with French laws and, in any event, SOMEWHERE provides no guarantee of conformity with the local legislation that may be applicable to you, in the event that you access the Internet site from another country.

10. Dispute settlement


The General Terms are subject to French law.
Somewhere complies with the Code of Ethics of the FEVAD (Fédération du e-commerce et de la Vente à distance) and with the Médiation du e-commerce system.

In the event of a dispute, an amicable solution will be pursued prior to any legal actions. Failing that, legal proceedings will be initiated before the courts with jurisdiction over the defendant’s residence.


1. Cookies


When visiting our site, we may – based on your choices regarding your browser’s configuration – install various cookies on your device in order to

- Calculate anonymous visitor statistics that allow us to monitor site performance and solve some operational problems (number of visits, pages displayed, abandoned orders,…).

- Adapt the presentation of our site to your device’s display preferences . For example, the images automatically adapt to the size of your screen.

- Record information entered in the various forms, manage and secure the access to reserved and personal areas such as your account, and manage your order basket. Note that if you share the use of your device with other people, we can’t ensure certainty that the services and advertisements for your terminal correspond to your use of this terminal

- To provide you with content, including advertising, relating to your areas of interest and customize the offers that Somewhere send to you

This information is intended to Somewhere, responsible for processing the data

2. Third party cookies


When you access our site, one or more cookies from partner companies (third party cookies) may be stored in your computer or browser via the pages on our site or via the content displayed in our advertising spaces. Indeed, the advertising content (graphics, animated sequences, videos, etc.) displayed in our advertising spaces may contain third party cookies : either from the advertiser of the advertising content in question, or a company other than the advertiser (advertising agency, audience measurement company, targeted advertising service provider, etc.), that has associated a cookie with an advertiser’s advertising content. If relevant, cookies created by third parties will allow them, during the period of validity of these cookies:

- To record the number of times that the advertising content displayed in our advertising spaces has been displayed, to identify the displayed advertisements, the number of users who clicked on each ad, to calculate the sums owed as a result, and to calculate statistics;

- To recognize your device during your subsequent browsing on any other site or service on which these advertisers or third parties have also created cookies and, if relevant, to adapt these third party sites and services or the advertisements that they display, to the browsing parameters of your device that they may recognize.

The creation and use of cookies by third parties are subject to the policies of these third parties regarding the protection of privacy. We cannot access or control such third party cookies. However, we ensure that the partner companies process the information collected via our site in compliance with the “Information technology and freedoms” law.

3. Your choice regarding cookies


You have various options for managing cookies. Any settings that you may change could modify your Internet browsing and your conditions for accessing certain services that require the use of cookies. You can express and modify at any time your wishes regarding cookies, by using the means described below

a. The choices available to you through your browser You can set your browser so that cookies are stored on your device or on the contrary, in order to block them, either systematically or according to their issuer. You can also set your browser so that you will be asked to accept or refuse the installation of cookies before a cookie is installed in your device. Please note that if your browser is configured to reject all cookies, you will not be able to make make any purchases or enjoy basic essential functions, such as storing items in your basket or receiving personalized recommendations . Please change your browser settings appropriatly Each browser’s configuration is different. It is described in your browser’s help menu, where you can find out how to modify your choice with regard to cookies.

b. Your choices expressed online via inter-professional platforms You can contact the Youronlinechoices site, proposed by the digital advertising professionals that are members of the European Association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. This European platform is shared by hundreds of Internet-based advertising professionals, and it serves as a centralised interface through which you can express your refusal or acceptance of the cookies that are used to adapt advertisements to your device’s browsing ( Note that this procedure will not prevent advertising from being displayed on the Internet sites that you visit. It will only block the technologies that are used to tailor the advertising to your areas of interest.

c. Cookies "Flash" © of "Adobe Flash Player “ "Adobe Flash Player" ™ is an application that is used for the development of dynamic content using the “Flash” computer language . Flash (and similar applications) record the settings, preferences and usage of such content by means of technology that is similar to cookies. However, "Adobe Flash Player" ™ manages such information and your choices via a different interface than the one provided by your browser. If your device is likely to display content developed using the Flash language, we invite you to access your tools for managing Flash cookies directly on the Adobe website: